Gotta Love Those Cable Companies
Tuesday, June 16th, 2009Sometimes, you just gotta laugh.
Back on June 2nd, a landscaping crew working on my neighbor’s yard cut through my cable television line. I knew the cable company wouldn’t be out anytime soon, so - being a bit of a techie - I went ahead and fixed the break. However, there were enough nicks in the cable that I figured I’d call the cable company and ask to have it re-run.
I called and talked to a girl who was very nice and a lot of fun. She scheduled a service call for Thursday, the 4th, two days away. About an hour later, a different representative called to tell me they couldn’t let a cable break go that long and that someone would be out the NEXT morning. Wednesday came and went. As did Thursday and most of Friday.
Late Friday, the 5th, I called the cable company, again. The man who took my call proceeded to inform me that there was no record of my problem and that he could schedule a new service call that would take place in two weeks. When I informed him that really wasn’t what I had in mind, he put me on hold and the call eventually disconnected.
That Sunday morning, we awoke to find a cable contractor in the yard replacing the patch job I’d done. I figured that was it. Nope. While I was in Nashville, someone came out, ripped out the old cable and ran a whole new line from the curb to my house… but they didn’t bury the cable. It’s strung all over the lawn.
So, I called them again. The woman who took my call assured me the cable would be buried within two days. Today, some guy in a pickup truck with the cable company logo on it came out, parked in front of the house for about 20 minutes, got out, stretched his legs, got back in …and left.
So, here it is the middle of the month and I still have cable strewn over my yard. My wife has to hold it up so I can mow under it. But, hey, the picture is still good, the internet still works and the bill arrives right on time every month.
If you want to share your experiences, click on the word “comments” below and type away.


